OUR COMMITMENT & GUARANTEE TO YOU
Our goal is not to simply fulfill a family's expectations, but to exceed them in all respects.
Our pledge to you is that we will treat your family as we would our family.
Our service fees are tailored to your specific needs; you will never be asked to pay for services that you do not choose or need. We also guarantee the professional quality of our services.
Our entire staff stands ready to be of service to you and your family.
We are committed to helping you create an individualized tribute to your loved one. Should we fail to meet your expectations or provide value for the fee you are charged, please let us know immediately. We will correct any deficiency. If we are unable to resolve the matter to your complete satisfaction, we will adjust our charges.
PRICE GUARANTEE WE HONOR ALL PLANS AND PRICES
If you have planned at another funeral home or cremation company your plan is transferable and would be honored at either of our locations (Hood River or The Dalles). If there charges are less than ours we will match charges and services.
We have cremation packages that start at $995 and burial packages that start at $1695. We will tailor our charges to fit exactly what you want and nothing that you don't.
There are basically three sections that account for the total funeral expenses: Casket & Merchandise Selections, Professional Service Charges and Cash Disbursements on applicable items.
PROFESSIONAL SERVICE CHARGES
We are pleased to provide you with a full disclosure of our Professional Service Charges. To aid consumers, legislation provides that all funeral homes must provide an itemized price list of all of their related Professional Service Charges as well as casket and merchandise charges. This list must be available at consumers' request without cost or obligation.
We pride ourselves on always being one of the most reasonably priced funeral homes in the area, although many expect our charges to be much higher given the level of professionalism, quality of facilities and ethical standards. Consumers and families finally can learn first hand that there is a difference and families needn't fall into the trap of traditional loyalty many funeral homes attempt to count on. Today, being good is not good enough. We trust that this service will give you one more reason to give Anderson's Tribute Center serious consideration when seeking a funeral home that is pro-actively working towards providing you the highest standards of services and facilities while offering sensible and affordable solutions.
CASKET & MERCHANDISE SELECTIONS
This section is specific to the casket that a family selects. All of our caskets and merchandise is priced separately - meaning the price you see for the casket is for the casket itself with no other items included that can often become confusing to families. Some of the other types of merchandise you might find in these section of the funeral account are: Burial Vaults, Cremation Urns, and upgraded Stationary packages. Again, each is itemized based on your selection and a total is itemized under the "Casket & Merchandise Selections."
Cash Disbursements are as they imply. To aid the families we serve, we will cover third party expenses and place them on our account as a convenience until the estate is understood.
Strict legislation ensures that these items are not marked up and only the exact "cost" is included on the funeral account. Typical cash disbursements might include:
Coroner's Cremation Certificates
State fees for death certificates